ecovium is a multi-division logistics SaaS company — an FSN Capital Partners portfolio company — serving 5,000+ customers across 30+ countries from 22 locations and 5 divisions. What follows is a proposal to deploy a centralized AI hub at the ecovium parent level with intelligent connections into every property: 14 hub agents handling finance, compliance, support, revenue, marketing, R&D, and operations — plus 10 Property Collectors pulling data up and 10 Property Dispatchers pushing intelligence down. 34 agents. 10 properties in Phase 1. One hub. One deployment.
Following our conversation on April 13, 2026, the scope is clear: ecovium operates across 22 locations worldwide with 5 divisions and 5,000+ customers. Phase 1 connects 10 properties to a centralized intelligence hub — Warehouse Management, Shipping Logistics, Transport Management, Customs & Compliance, and Hardware & Infrastructure all unified into a single operational nervous system. The challenge at ecovium's scale isn't any individual property or division in isolation. It's the compounding coordination complexity that emerges when cross-property workflows, multi-division handoffs, regulatory obligations across jurisdictions, and 5,000+ customer relationships all intersect simultaneously — and that complexity scales nonlinearly with every new customer, every new market, and every new geography. This proposal deploys an AI hub at ecovium's parent level and connects the first 10 properties to it, with the remaining locations addressed in Phase 2.
Why hub-and-spoke. Rather than deploying standalone tools into each property — an approach that fragments intelligence and multiplies maintenance burden — we deploy a centralized AI hub at the ecovium parent level. 14 agents operate at the hub, handling every function that inherently spans properties and divisions: financial consolidation, compliance monitoring, support triage, revenue expansion, sales intelligence, R&D tracking, and operational workflow routing. Each of the 10 properties receives two purpose-built agents: a Property Collector that pulls operational data up to the hub from that property's Microsoft cloud instance (Dynamics, Exchange, SharePoint, Azure DevOps, ticketing, CRM) and a Property Dispatcher that pushes actionable intelligence back down — compliance alerts, workflow directives, billing exceptions, efficiency recommendations, project milestones. The hub is the brain. The Collectors are the sensory network. The Dispatchers are the execution layer. Every property stays connected. Every division stays coordinated. One deployment covers the entire operation.
34 agents organized into three pillars. Pillar 1 is the hub — 14 agents running at the ecovium parent level, handling every function that spans properties and divisions. Pillar 2 is the Collectors — 10 agents, one per property, pulling operational data up to the hub from each property's Microsoft cloud instance. Pillar 3 is the Dispatchers — 10 agents, one per property, pushing intelligence down from the hub to the right people at each location.
How we handle data: precision, not firehose. We do not connect to your Microsoft cloud environment and pull everything at once. That approach creates noise, overwhelms the system, and introduces data the agents don't need. Instead, during the initial scoping process, we map each property's API endpoints — Dynamics 365, Exchange, SharePoint, Azure DevOps, ticketing, CRM — and define exactly which data objects each Collector pulls. We scope the ingestion with you: what's needed comes over, what's not needed stays where it is. Once cleared, the Collectors operate on defined schedules pulling only scoped data. They don't explore. They don't expand their own access. The only agents that update their own ingestion scope are the Compliance and Predictive Compliance agents — as regulatory landscapes shift, these agents self-heal by incorporating new policy structures, sanctions lists, and tariff changes automatically. Everything else stays within the boundaries defined during scoping. You control what flows in. We build to that specification.
The left column reflects common patterns across multi-location SaaS companies operating 10–20+ properties across multiple divisions. The right column shows what the ecovium Intelligence Platform delivers.
Financial data collected from each property separately — different reporting cadences, manual reconciliation across 10 locations
Support tickets handled per property with limited visibility into cross-property patterns or recurring issues
Cross-division workflows routed manually — Warehouse-to-Transport handoffs, Customs-to-Shipping escalations depend on people knowing who to call
Revenue expansion dependent on individual account managers recognizing cross-sell opportunities across 5 product lines
Compliance and regulatory changes tracked per jurisdiction with manual assessment of customer configuration impact
Marketing, sales, R&D, and delivery metrics reported per property — consolidated view requires manual assembly
Billing exceptions and reconciliation handled property by property — discrepancies surface late
All 10 properties feeding standardized financials into one consolidated view — automated reconciliation, real-time P&L
Support tickets classified, routed, and auto-resolved across all properties and divisions — recurring patterns surfaced automatically
Cross-division, cross-property workflows routed automatically — the right team sees it, the right approval chain fires, resolution time tracked
Revenue expansion agent scoring 5,000+ customers across all 5 product lines — qualified cross-sell opportunities surface to sales with context
Compliance monitored continuously — regulatory changes flagged, customer configurations assessed, impact reports generated before deadlines
Roll-up dashboard consolidates R&D, delivery, marketing, sales, support, and compliance into one executive view across all properties
Billing automated across all 10 properties — invoicing, payment tracking, dunning, and exception handling in one system
Real-time visibility across all 10 properties and 5 divisions — every KPI, every workflow, every compliance flag, every data feed — from one intelligence hub built for ecovium's operational reality.
Phase 1 deploys the complete ecovium Intelligence Platform — 34 agents, 10 properties, one hub. Phase 2 is optional and assessment-driven: Greece expansion plus enhancements identified by the platform itself after 30–60 days of live operation. We price Phase 2 based on evidence, not estimates.
6 additional properties brought online — same architecture and templates proven in Phase 1
12 new agents (6 Collectors + 6 Dispatchers) connecting Greek operations to the ecovium hub
Greek language added to Multi-Language Processing Agent
Greek regulatory and compliance rules added to Compliance & Customs Monitor
Greek tax and billing rules added to Billing & Reconciliation
Deficiency Report — what's not performing to standard, where agents are hitting exceptions, which data streams are incomplete, which properties have integration gaps, which workflows remain bottlenecked. Concrete problems with concrete fix recommendations.
Enhancement Report — what's working well that could work better, where new agents would add value based on actual operational data, which cross-property patterns create new automation opportunities, where efficiency gains are possible that weren't visible before the system was running.
34 agents operating continuously across 10 properties, 5 divisions, and 5,000+ customers. This is what the Intelligence Platform displaces, augments, and creates — measured against industry benchmarks for multi-property logistics SaaS companies operating in the German and European markets.
Phase 2 is optional — and evidence-based. Phase 1 delivers the complete ecovium Intelligence Platform: 34 agents, 10 properties connected, one hub operational. After 30–60 days of live operation, we deliver the Deficiency Report and Enhancement Report — concrete evidence of what's working, what needs adjustment, and where expansion adds value. Greece expansion and platform enhancements are priced from those reports. You see the data first. You decide whether to expand. We'd rather earn the next phase than assume it.
Phase 1 deploys the complete ecovium Intelligence Platform — hub, Collectors, and Dispatchers across all 10 properties. The timeline below shows 40 days. Our timelines tend to be conservative because we'd rather deliver early than miss a deadline. Our build engine moves fast. Phase 2 timeline is scoped after Phase 1 operational data is reviewed.
Map ecovium's operational structure across all 10 properties and 5 divisions. Document each property's Microsoft cloud instance — Dynamics configuration, Exchange setup, SharePoint structure, Azure DevOps workflows, ticketing system, and CRM. Define data schemas, credential scoping, and integration endpoints per property. Map cross-division workflows, compliance requirements, and reporting cadences. Produce the agent specification documents for review and approval.
Design all 34 Phase 1 agents — 14 hub agents, 10 Property Collectors, 10 Property Dispatchers. Define data flows between each property and the hub, configure Collector pull schedules (financials every 4 hours, tickets every 30 minutes, compliance daily, marketing every 6 hours), and map Dispatcher routing logic to each property's org structure and escalation paths. Review and approve before build begins.
All 34 agents built against ecovium's real operational data structures. Hub agents tested against actual financial data, support tickets, compliance scenarios, and sales pipeline data. Collectors tested against each property's specific Microsoft cloud instance. Dispatchers tested against each property's org structure and communication channels. Full sandbox validation before anything touches live systems.
Deploy the ecovium Intelligence Hub with live data feeds from all 10 properties. Activate all 10 Collectors and 10 Dispatchers simultaneously. Validate every data feed, every workflow routing, every compliance alert, every financial consolidation output. Measure data accuracy, Collector pull reliability, Dispatcher delivery confirmation, and hub processing latency. Refine agent configurations based on live operational data.
Training sessions for ecovium leadership (hub navigation, dashboard interpretation, agent oversight) and property managers (Collector/Dispatcher interaction, escalation protocols, data feed review). Establish monitoring baselines for the Self-Healing Operations agent. Platform fully operational. 30–60 day assessment clock begins for Phase 2 Deficiency and Enhancement Reports.
This proposal was built from our April 13 conversation and publicly available information about ecovium. The scope is confirmed — the next step is the Master Service Agreement.
Select a delivery date below and we'll have the MSA ready for review.
The MSA will include the full scope of work, payment schedule ($90K / $67.5K / $67.5K), deployment timeline, data handling terms, and IP ownership structure. Once signed, we begin the 7-day discovery and property mapping process immediately.
We'll work around your schedule.